Spot chat’s Privacy Policy

The Privacy Policy(“Policy”) was written in English (US) and will be the agreement between You and Spot Chat World Limited (“Spot chat”, “We”) while you are using Spot chat’s applications (“APP”). To the extent any translated version of this Policy conflicts against the English version, this English version prevails.

 

The Summary

You should read this privacy policy because it will tell you exactly how your personal data is being looked after by Spot chat and it is very important for you to know. Here are the topics that we cover:

  1. What information we collect and how we collect it.

  2. How we use the information and who we share it with.

  3. How you can access and update such information.

  4. How we protect the information we store about you.

 

The full legal bit

We know that other people’s use of your personal data is a big concern for social network users, so we at Spot chat have developed the Policy to let you know how we use personal information (‘personal data’ or ‘personal information’). We suggest you read it in conjunction with our Terms and Conditions of Use (the “Terms”). When you access or use Spot chat, you agree to our Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information as we’ve set out in this Policy.

Spot chat reserves the right to change this Policy at any time and without notice, so be sure to check this Policy regularly to understand how we use your information.

By installing, using, registering to or otherwise accessing the services, you agree to this privacy policy and give an explicit and informed consent to the processing of your personal data in accordance with this privacy policy. IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE APP.

 

Spot chat user’s information

To join Spot chat you will provide us with information about you to make friends easier such as your nickname, your picture, your gender, your date of birth. Because you control your user profile, these details are available to you at any time by accessing your “Profile” page, which gives you the chance to correct or update your information at any time by just logging in to Spot chat.

What information does Spot chat collect

For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts (because we want to make sure you are not a robot!) and might ask for your phone number or Facebook Account. Don’t worry! This is only to make sure you are real and breathing! We won’t publicize your phone number without your consent.

When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. The information allows for more accurate reporting and improvement of the Service.

How we use your information

In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

  1. Help you efficiently access your information after you sign in;

  2. Remember information so you will not have to re-enter it during your visit or the next time you visit the Service;

  3. Provide personalized content and information to you and others, which could include online ads or other forms of marketing;

  4. Provide, improve, test, and monitor the effectiveness of our Service;

  5. Develop and test new products and features;

  6. Monitor metrics such as total number of visitors, traffic, and demographic patterns;

  7. Diagnose or fix technology problems;

If I put other information about me on the Spot chat, what does Spot chat do with it?

Spot chat is a free social Live app, which provides you to voice chat with your friends. In the app, you can find new friends, go Live, join a Live, send gifts, get profits by receiving gifts. When using the Service you should assume that anything you post or submit will be publicly viewable and accessible, both by users of the Service and non-Users of the Service. The viewers may share your information to other sites, such as Facebook, Instagram, WhatsApp, etc. You can also use our messaging/charting features which allow you to communicate with other users in public and/or privately. We recommend and encourage you (and all our users) to think carefully about the information you disclose about yourselves. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ license details and other sensitive information in your Profile which is open to abuse and misuse.

Please be careful about posting sensitive details about yourself on you Profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on Spot chat may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users.

When you post information about yourself or use the messaging, the amount of personal information you share is at your own risk. If you post anything that is inconsistent with our Terms of Service we reserve the right to terminate your account.

Can Spot chat collect information about me from other sites I use, such as Facebook?

You can register with third party accounts on Spot chat. Remember that when you register with a Spot chat partner, you are also giving them personal information, so we recommend that you read their privacy policies as Spot chat does not control how they use their information.

If you have registered on one of our partner websites, or you have verified your account via a partner website, we may connect your Spot chat profile with your profile on such partner website. We may do this by way of new products and applications which we introduce from time to time, including new products powered by our group companies.

Does Spot chat collect any other personal information about me?

If you contact our Customer Support team via feedback features in our Service or through any other means, we may receive your email address, your IP address as well as the information you send to us to help resolve your query. When you provide feedbacks to us you automatically consent us to receive and use such information. You also consent that we are allowed to keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).

Does Spot chat use my personal information for any other purpose?

We may use material that you post on the open access areas of Spot chat in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.

When I put information about myself on Spot chat, what do the other users see?

To ensure you get to meet as many people as possible on Spot chat, other users get to see all information on your Profile. Any information you choose to provide should reflect how much you want other Spot chat users to know about you.

What am I allowed to do with other user’s personal information?

Use it to meet new friends and make new contacts! Beware that you may not use other users’ information for commercial purposes, to spam, to harass, to threat, or in any illegal activity. Spot chat reserves the right to terminate accounts from those who misuse other users’ information.

What information does Spot chat collect about my friends and contacts?

With your consent, we may receive and use your contacts list information on your phone, and other information you provide us for providing better service for you. If you use invitation/share features in our Service, we may send your friends and acquaintances invitation messages in your name.

How do users request deletion of their data or information?

Users can send email to [email protected] , and include User Data Deletion Request in the subject line, and also include his Spot chat user ID and specific request of data deletion in the content.

  • Spot chat customer service team will contact the user in time to confirm the authenticity of the request.
  • After confirmed, our developers will delete the data as requested.
  • If user requests to delete Spot chat account permanently, personal profile information, moments, likes, comments, badges, and records of received gifts, rankings and all user decorations will be permanently removed.

 

  • Third parties

Does Spot chat sell my information to other parties?

Not at all. We do not sell or rent out any personal information about you to any third party. Spot chat discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.

Does Spot chat disclose my information to other parties?

We may share aggregated information with such parties as Facebook that includes your personal information (but which doesn’t identify you directly), together with other information including log data with third parties for industry analysis and demographic profiling.

Spot chat also wishes to maintain a healthy community, and we will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within and/or outside your country of residence. This may include disclosing your personal information to government or law enforcement agencies, or private parties, to protect the rights, property or safety of Spot chat and the users of APP, or to protect public interest when we have a good faith belief that disclosure is required by law or when we, in our discretion, believe that disclosure is necessary to protect our legal rights, or those of third parties and/or to comply with a judicial proceeding, court order, or legal process served on us. In such cases, we may raise or waive any legal objection or right available to us.

 

  • Data storage

Spot chat is a global social application operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Spot chat, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

 

  • Security

How does Spot chat protect my personal information?

Spot chat has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. Spot chat uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at Spot chat work hard to ensure your secure use of our site.

While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.

We cannot guarantee the security of your personal data while it is being transmitted to our site. Any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorised access.

How do I help keep my information secure?

You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to our customer service via Feedback. Spot chat cannot be held responsible for your failure to keep your password secure and failure to do so may violate our Terms of Service.

 

  • Your rights

You can review and revise your profile information at any time. Once you register, you will be able to review and change much of your personal information.

 

  • Miscellaneous

Copyright Notice

Copyright © 2022 Spot chat. All rights are reserved. All materials in APP are the property of Spot chat and are protected by the copyright laws all over the world. You are authorized to use Spot chat and its contents solely for your personal, non-commercial purpose unless receiving specific written permission from Spot chat.

 

Trademarks

The trademarks and logos displayed on this site (“Trademarks”) are the property of Spot chat and their respective owners. You are not permitted to use these Trademarks without the prior written consent of Spot chat or the respective owners.

 

Disclaimer

Spot chat provide all materials in “as is” basis, and hereby disclaims any representations or warranties (expressed or implied) of any kind, including without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights arising from the use, accuracy or reliability of materials of the Service or any sites linked out. You acknowledge any information transmitted may be intercepted. Spot chat does not warrant that its service or the servers which make the Service available or electronic communications transmitted are free from viruses, worms, horses and other items of a destructive nature.

 

Links to Third Party Sites

There might be links direct you to third party web sites, these links are provided solely as a convenience for you. Spot chat does not endorse or make any representations or warranties about the contents, products, services available, or the security at such third-party web sites.

 

Safe Harbor Provision

The information you obtain while using Spot chat may contain certain forward-looking statements, plans and objectives with respect to the financial condition, operation and business of Spot chat and/or any of its affiliate. The forward-looking statements are only predictions and are not guarantees of future performance. The forward-looking statements shall be subject to risks, uncertainties, and other uncontrollable factors include, but are not limited to, levels of consumer and business spending in major economies, the levels of marketing and promotional expenditures by Spot chat and its competitors, raw materials and employee costs, changes in future exchange and interest rates, changes in tax rates and technical changes, which could cause actual results materially different from those expressed or forecasted in the forward-looking statements.

 

Limitation of Liability

Spot chat WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE APP, ITS CONTENT OR LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, VIRUS, APPLICATION FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF Spot chat HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Spot chat’s TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT OR OTHERWISE, ARISING OUT OF YOUR USE OF APP, ITS CONTENT OR LINKS, SHALL NOT EXCEED THE AMOUNT OF USD 500 DOLLARS.

 

Governing Laws

This Policy shall be governed by the most applicable laws to that event, which shall be decided by Spot chat. The jurisdiction and venue of any actions arising out of, or relating to or in any way connected with your access and/or use of this site shall be exclusively.

 

Prohibited Usage

You will not use the Service for any purpose that is unlawful or not allowed by Spot chat. You may not use our Service or its contents in any manner which could damage, disable, overburden, or interfere with any person to use this Service. You may not attempt to gain unauthorized access to the Service other accounts, computer systems or networks connection through hacking, password mining or any other means. You may not use or attempt to use this Service through any means unanticipated or intentionally made available by Spot chat.

 

IP Protection

Spot chat respects intellectual property laws and has adopted the following policy toward intellectual property infringement on its products/services. Reporting Instances of Intellectual Property Violations If you believe that any materials or contents in Spot chat’s APP infringe copyrights, trademarks, patents, or trade secrets (collectively “IP Right”), please send a notice of IP Rights infringement to Spot chat’s agent with a physical signature of the owner of the IP Right that has been allegedly infringed.

  1. Identification of the material that is claimed to be infringing, including its location on the Spot chat network, with sufficient detail so that Spot chat is capable of finding the material and verifying its existence. Please address your intention to remove the alleged infringed materials.

  2. Contact information, including your name, address, telephone number, and email address.

  3. A statement by you that you have a good faith belief that the disputed use is not authorized by the IP Right owner, its agent or law.

  4. A statement by you that the above information in your Notice is accurate and that, under penalty of perjury, you are the IP Right owner or authorized to act on the IP Right owner’s behalf.

  5. Agree to undertake compensation responsibility to Spot chat for any false and incorrect information addressed in above statements.

Objections to the Reporting

If you have received an IP Right warning from Spot chat, please contact the below Designated Agent for further discussions and clarifications. Spot chat will manage the issue in accordance with the Policy/terms and conditions specified by Spot chat. Designated Agent [email protected]

 



Spot’s Terms of Service: -

This Terms of Service (“Terms”) was written in English (US). This Terms is the legitimate agreement by and between You and Spot chat (“Spot chat” or “We”). To the extent any translated version of Terms agreement conflicts against the English version, this English version prevails.

Tips:

There is no tolerance for objectionable content or abusive users in Spot, which will lead to block their ID or device as punishment. You can report these users, and Spot chat will review in 24 hours about porn, violence, gambling and so on.

Summary: -

You should read Terms in full because they apply every time you visit Spot chat, and is the terms of service that governs the relationship between the users who interact with Spot chat, as well as Spot chat brands, products and services, which We call the “Spot chat Services” or “Services”. By using or accessing the Spot chat Services, you agree to this Terms. However, just in case you ever need a reminder of the main points, here’s a quick basic Terms:

  1. You will not use Spot chat Services if you are under 18.

2.We’re not responsible for any materials that you post or address while you are using Spot chat and We don’t monitor the contents in your personal devices, but if We find or someone alerts about your inappropriate activities, We will, in our sole discretions, remove such materials.

  1. You will not use Spot chat to do anything unlawful, misleading, malicious, or discriminatory.

The full legal bit: -

Spot chat is a free social Live app, which provides you to voice chat with your friends. In the app, you can find new friends, go Live, join a Live, send gifts, get profits by receiving gifts. It is intended to be a fun place to visit and it is important to us (and for you) that it remains a safe and friendly environment so you agree that you will only use Spot chat in a manner consistent with its purpose and which is in accordance with the Terms.

The Terms apply whenever you use Spot chat, whether or not you have chosen to register with us, so please read them carefully. By accessing, using, registering for or receiving services offered on Spot chat (the “Services”) you are accepting and agreeing to be bound by the Terms.

IF YOU DO NOT ACCEPT AND AGREE TO THE TERMS THEN YOU MUST NOT ACCESS OR USE THE APP OR SITE.

  1. Privacy: -

Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use Spot chat to share with others and how we collect and can use your content and information. We encourage you to read the Privacy Policy, and to use it to help you make informed decisions.

  1. Sharing Your Content and Information

You are able to post all kinds of things on Spot chat, including photographs, messages and other content (“Content”). You own all of the content and information you post on Spot chat. While there are some rules about what is acceptable though, so when you are using Spot chat you may not post or send any Content which:

  1. Contains the information, comment or any other forms of content about a person who is under 18 years old;

  2. Contains expletives or language which could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person;

  3. Is obscene, pornographic or otherwise may offend human dignity;

  4. Is abusive, insulting or threatening, or which promotes or encourages racism, sexism, hatred or bigotry;

  5. Encourages any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offence;

  6. Is defamatory;

  7. Relates to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers);

  8. Involves the transmission of “junk” mail or “spam”;

  9. Contains any spy ware, viruses, corrupt files, worm programmes or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Spot chat or otherwise;

  10. Itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights); or

  11. Shows another person which was created or distributed without that

  12. Shows another person which was created or distributed without that person’s consent

  13. We always appreciate your feedback or other suggestions about Spot chat, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

  14. Please use your common sense when picking the Content that you choose to post on or send via Spot chat because you are solely responsible for, and bear all liability in relation to, such Content.

  1. Protecting Other People’s Rights

We respect other people’s rights and do our best to keep Spot chat safe, and expect you to do the same.

  1. You will not post content or take any action on Spot chat that infringes or violates someone else’s rights or otherwise violates the law.

  2. We can remove any content or information you post on Spot chat if we believe that it violates this Terms or our policies.

  3. If we remove your content for infringing someone else’s copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.

  4. If you repeatedly infringe other people’s intellectual property rights, we will disable your account when appropriate.

  5. You will not use our copyrights or Trademarks or any confusingly similar marks, except as expressly permitted by our Brand Usage Guidelines or with our prior written permission.

  6. If you collect information from users, you will: obtain their consent, make it clear you (and not Spot chat) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.

  7. You will not post anyone’s identification documents or sensitive financial information on Spot chat.

  8. You will not tag users or send email invitations to non-users without their consent.

  1. Registration and Account

Spot chat users required nick name, age, gender, avatar and other optional information, and we need your help to keep it that way. We provide two ways to access Spot chat, Facebook and SMS. Here are some commitments you make to us relating to registering and maintaining the security of your account:

  1. You will not use Spot chat if you are under 18.

  2. You will not transfer your account to anyone without first getting our written permission.

  3. You will not provide any false personal information on Spot chat, or create an account for anyone other than yourself without permission.

  4. If we disable your account, you will not post any content on Spot chat except contact with official assistant which we called “Spot chat Team”.

  5. We reserve the right to destroy or ban your account if we believe it is appropriate.

Termination

If you violate the Terms, or otherwise create risk or possible legal exposure for us, then we reserve the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to:

  1. Suspend or revoke your registration (where applicable) and your right to access and/or use Spot chat or submit any Content to Spot chat;

  2. Make use of any operational, technological, legal, or other means available to enforce the Terms (including without limitation blocking specific IP addresses).

  3. We will try (but we are not obliged) to notify you if your access to Spot chat and/or your Profile is to be or has been suspended or terminated.

  4. If you have registered on Spot chat, you can terminate your registration at any time by going to the “Settings” control on Spot chat when you are logged in and choosing the “Delete Account” link. We save your profile information in case you later decide to restore your account. Many users deactivate their accounts for temporary reasons and in doing so expect us to maintain their information until they return to Spot chat. You will therefore be able to restore your account and your profile in its entirety within 30 days of de-activating it. Once your registration is terminated, we have the right to delete any related Content that you have submitted or uploaded on to Spot chat. For further details, please refer to our Privacy Policy. Content that you have uploaded to Spot chat, other than your Profile (such as Moments or Comments or Contact), may still appear on Spot chat following termination of your registration.

  1. Proprietary Rights in Content on Spot chat

    1. Spot chat does NOT claim ANY ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, “Content”) that you post on or through the Spot chat Services. By displaying or publishing (“posting”) any Content on or through the Spot chat Services, you hereby grant to Spot chat a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Site in any media formats through any media channels, except Content not shared publicly (“private”) will not be distributed outside the Spot chat Services.

    2. You represent and warrant that: (i) you own the Content posted by you on or through the Spot chat Services or otherwise have the right to grant the license set forth in this section, (ii) the posting and use of your Content on or through the Spot chat Services does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person, and (iii) the posting of your Content on the Site does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing any person by reason of Content you post on or through the Spot chat Services.

    3. The Spot chat Services contain Content of Spot chat (“Spot chat  Spot chat”). Spot chat Content is protected by copyright, trademark, patent, trade secret and other laws, and Spot chat owns and retains all rights in the Spot chat Content and the Spot chat Services. Spot chat hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the Spot chat Content (excluding any software code) solely for your personal use in connection with viewing the Site and using the Spot chat Services.

    4. The Spot chat Services contain Content of Users and other Spot chat licensors. Except as provided within this Agreement, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the Spot chat Services.

    5. Spot chat performs technical functions necessary to offer the Spot chat Services, including but not limited to transcoding and/or reformatting Content to allow its use throughout the Spot chat Services

    6. Although the Site and other Spot chat Services are normally available, there will be occasions when the Site or other Spot chat Services will be interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond the control of Spot chat. Also, although Spot chat will normally only delete Content that violates this Agreement, Spot chat reserves the right to delete any Content for any reason, without prior notice. Deleted content may be stored by Spot chat in order to comply with certain legal obligations and is not retrievable without a valid court order. Consequently, Spot chat encourages you to maintain your own backup of your Content. In other words, Spot chat is not a backup service. Spot chat will not be liable to you for any modification, suspension, or discontinuation of the Spot chat Services, or the loss of any Content

  1. Disclaimer of warranties and limitation of liability

To the fullest extent permitted by law, Spot chat expressly excludes:

  1. All conditions, representations, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

  2. Any liability incurred by you arising from use of Spot chat, its services or these terms and conditions, including without limitation for any claims, charges, demands, damages, liabilities, losses or expenses of whatever nature and howsoever direct, indirect, incidental, special, exemplary, punitive or consequential damages (however arising including negligence), loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, wasted management or office time, breach of contract or claims of third parties or other losses of any kind or character, even if Spot chat has been advised of the possibility of such damages or losses, arising out of or in connection with the use of Spot chat. This limitation on liability applies to, but is not limited to, the transmission of any disabling device or virus that may infect your equipment, failure or mechanical or electrical equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, bodily injury (other than caused by our negligence), property damage, operator errors, strikes or other labor problems or any act of god in connection with Spot chat including but not limited to any liability for loss of revenue or income, loss of profits or contracts, loss of business, loss of anticipated savings, loss of goodwill, loss of data, wasted management or office time and any other loss or damage of any kind, however arising and whether caused by tort (including, but not limited to, negligence), breach of contract or otherwise, even if foreseeable whether arising directly or indirectly.

  3. For clearance of doubt, although Spot chat is under no obligation to assumes responsibility or liability arising from the activities you are engaging, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information while you are using Service. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Spot chat will fully cooperate with any law enforcement authorities or court order requesting or directing Spot chat to disclose the identity of any user that is engaging in any illegal activities.

  1. Indemnity

You agree to defend, indemnify and hold harmless Spot chat, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Spot chat Service; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your User Status Submissions caused damage to a third party. This defense and indemnification obligation will survive this Terms and your use of the Spot chat Service. We don’t support or encourage illegal consumption of alcohol or tobacco, so there.

  1. Amendments

We reserve the right to make changes to these terms and give you the opportunity to review and comment on the revised terms before continuing to use our Services. We may provide notice on the Website if we make changes to policies, guidelines or other terms referenced in or incorporated by this Statement.

  1. Refund and Cancellation Policy

  1. Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money (Only limited the value of coins which are not consumed), provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

  2. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the refund will be as follows:

    1. We will try our best to create the suitable design concepts for our clients.

    2. In case any client is not completely satisfied with our products we can provide a refund (Only limited the value of coins which are not consumed).

  1. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

التواصل مع خدمة العملاء

البريد الالكتروني :[email protected]